Support

We are here to help. On this page, you will find the contact information of our support teams and more.

Voule support services

Find help and resources in our customer support portal

Customers can now use our new customer support portal to submit and follow support tickets, browse help articles, access product documentation and more. 

Image of a smiling woman in front of a laptop to represent Thedora Redispatch Service

Get in touch with our support teams

Phone

Nordic customers: +47 73 80 45 10 (08:00–16:00 CET)

European/DACH customers: +41 61 588 11 37 (08:00–17:00 CET)

Volue Algo Trader Power: Includes 24/7 support. Call +41 61 588 11 36 outside of business hours.

E-mail

  • General support: support@volue.com
  • Volue Data & Forecasts support (Insight by Volue): support.insight@volue.com